Contact us
A:
Zilver lifestyle F18, 1st Floor, Nand Dham Industrial Estate Marol Maroshi, Andheri East, Mumbai – 400059

Prequently asked questions

Zilver is a Dutch word for silver. We picked zilver because it connects with our zesty jewels in silver. It also spells out the use of zirconias in silver.
Zilver offers primarily in three broad categories: Destination wedding jewels, fashion jewels, and work wear jewels. Varieties include neckpieces, pendants, earrings, rings, and bracelets.
Silver by nature is prone to get oxidized when in contact with air. We use the anti-tarnish process which prevents the oxidation of silver metal and preserves the shelf-life. Further, it also depends upon the usage by customer and handling of jewels.
You don't have to worry or be cautious while wearing silver jewellery as it is treated with hypoallergenic finishes which makes it suitable for all skin types.
Warranty is a mark of quality and it authenticates the purity of jewels. You can also see the hallmarking of 925 on our products.
Always keep Zilver in provided packaging - boxes and pouches. Always wear zilver after putting makeup and perfume/ deo. Avoid contact with water.
Zilver offers 6 months warranty from the date of sale. Any repairs and services within the period will be free of charge. Post 6 months service, charges for any manufacturing defects will be 250/-INR per piece payable to Zilver. The company will require 7-10 days for repairing and shipping the product back to you. The respective Certificate of Authenticity will have to be produced for any repairs to be undertaken by the company.
We take utmost care to ensure zero defects. However, due to the porosity of the metal, following manufacturing defects are covered under warranty: Fallen stones Polish Breakage of posts Loose seller of findings
Other than this website, you can buy Zilver Jewelry from Amazon, Flipkart, & VelvetCase and from our stores in Surat, Mumbai and Ahmedabad (Coming soon)
Our head office is at Mumbai, (Zilver lifestyle F18, 1st Floor, Nand Dham Industrial Estate Marol Maroshi, Andheri East, Mumbai – 400059)
At Surat find us here: (134, Rajhans Ornete, Parlepoint, Surat – 395007)
We are Coming soon in Ahmedabad.
You can contact Zilver by emailing on our email id - crm@zilver.co.in or visit our stores in Surat & Mumbai:
Head Office - Mumbai Zilver lifestyle F18, 1st Floor, Nand Dham Industrial Estate Marol Maroshi, Andheri East, Mumbai – 400059
Surat Store - 134, Rajhans Ornete, Parlepoint, Surat – 395007
Facebook - @Zilverofficial
Instagram - @Zilverofficial
or you email us on - crm@zilver.co.in
We accept payment through Net Banking and all the debit & credit cards
Other than this website, you can buy Zilver Jewelry from Amazon, Flipkart, & VelvetCase
There are no shipping charges for Zilver products delivery in India.

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